Welcome to Presence Genie

Looking for Local SEO Services that actually work? We help small businesses get found online

Here’s how it works

Mobile-First Website Design

Pillar 1: Mobile-First Website Design

Mobile-first website design has become essential for Australian businesses, as 67% of Australians use their phones daily to search on Google. The critical question is no longer whether you need a website, but whether your mobile-first design effectively reaches potential customers and delivers information in the way they prefer to search. This approach requires building your site from the ground up with mobile users as the priority, rather than simply adapting a desktop version, making it the foundation of successful business websites today.

Local SEO for small business

Pillar 2: Local SEO Services for Small Businesses

Google search has transformed dramatically. Today’s search results are more comprehensive, starting with AI Overviews at the top, followed by sponsored ads, local service ads, shopping ads, authority expert content, “People Also Ask” sections, forum discussions, the Local Map Pack showing three businesses with map pins, and finally just a few traditional organic website listings pushed far down the page. This means businesses now need a multifaceted visibility strategy to reach potential customers effectively.

GBP Optimisation for voice search

Pillar 3: Google Business Profile (GBP) optimisation for Voice Search

GBP optimisation for voice search is essential because AI primarily relies on your GBP to choose which local businesses to recommend. When potential customers ask for service suggestions, AI evaluates businesses based on complete and accurate GBPs, recent positive reviews, visibly active profile management, information consistency across the internet and clear business categories. Businesses with optimised GBPs are simply far more likely to be featured for local searches.

Local SEO Services That Drive Real Results

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If you have questions, explore the FAQ section below or call me at

Presence Genie to discuss your online business needs 0490 348 274

Frequently Asked Questions About Getting Your Business Found Online

1. Essentials….

Why does my business need a website?

Your business needs a website to establish legitimacy and professionalism with potential customers. A website also acts as an online business card, providing inbound marketing.

What is Local SEO-Optimisation?

Local SEO optimisation helps your business appear in search results when a service or product is searched for “near me” as well as rank for location based keywords.

Why do I need a GBP and a website? 

Having a GBP that displays your business details allows you to appear on Google Maps and in local search results and is complementary to your website. It also provides a space for your customers to leave reviews and influence potential customers.

2. SEO Basics

What is SEO and why does my business need it? 

SEO (Search Engine Optimisation) is the process of improving your website and online presence so your business appears when people search Google for answers and local services.

What happens to my online visibility if my website is not SEO optimised?

Without SEO, your website will be lucky to be visible online and not reach potential customers who use the internet to find products or services in your industry.

Is SEO worth it for small businesses, or should I just do paid ads? 

Both have their place, but SEO offers better long-term visibility through organic search results and return on investment (ROI) for most small businesses, while paid ads give you immediate but temporary visibility.

3. Local SEO Specifics

What are local SEO services and how do they help my business?

Think of local SEO services as your online word-of-mouth advertising. These services help your business get included in the results when locals search for what you offer, whether that’s a product or service. When someone searches “plumber near me” or “best café in Gippsland,” local SEO ensures your business appears in those results, on Google Maps, and in local listings. It connects you with local customers who are ready to buy.

How do local SEO services differ from regular SEO?

Regular SEO focuses on competing nationally for generic keywords like “best pizza.” Local SEO is specifically focused on your geographic area, targeting searches like “pizza delivery in Warragul” or “accountant near me.” Local SEO also includes unique elements like Google Business Profile optimisation, local citations, review management, and location specific content creation.

What local SEO services do you provide?

Presence Genie provides comprehensive local SEO services including Google Business Profile creation and optimisation, local citation building across directories, review management and response, local keyword research and optimisation, location specific content creation, and appropriate local link building. We handle all the technical details while you focus on running your business.

4. Your Website & Technical SEO

Do you build websites from scratch, or just optimise existing ones? 

Presence Genie can create a new website for your business or work with what you have. Although at times, it is more cost effective to build a new website.

Will my website be technically optimised for search engines?

Yes and as a result your business will be seen to be credible and the authoritative source for accurate information in your industry.

How fast does my website need to load, and can you improve it?

Google expects websites to load within 2.5 seconds on mobile devices. Presence Genie will optimise images and streamline content to ensure your website loads quickly on all devices.

Can you manage my website updates and SEO optimisation?

Yes, Presence Genie can handle all ongoing website maintenance, content updates, and SEO optimisation.

Does my website need to be mobile-friendly, and does that affect my rankings?

A mobile-friendly website is crucial, as Google primarily looks at your mobile site for ranking decisions.

5. Strategy & Competition

How do I compete with larger businesses that have bigger websites?

Small businesses can compete by focusing on local search terms and providing more personalised, relevant content for their specific market.

How do you determine which keywords my business should target? 

Presence Genie conducts keyword research based on what your potential customers actually search for, not just what you think they search for. We also take the time to analyse your top competitors’ websites, content strategies, and keyword targeting to identify opportunities.

What type of content will help me rank higher in my industry?

Content should answer the specific questions your potential customers ask and solve their problems. Quality and relevance of your content is critical to ranking well.

6. AI & The Future of Search

Will AI replace the need for SEO entirely?

AI is changing how people search, but will not replace SEO entirely. SEO-optimised websites remain essential for providing detailed information, facilitating transactions, and building trust. AI search features still need quality website content to provide accurate answers.

Should I wait to see how AI develops before investing in SEO?

No, you should not wait before investing in SEO. Waiting means falling behind competitors who are adapting now. Early adaptation to AI changes can provide competitive advantages.

Can I just use AI to write all my website content?

Generic AI content that doesn’t add value can actually hurt your rankings. Google rewards helpful, accurate, and original content regardless of how it’s created.  

What is AI Overview and how does it affect my business? 

The entry that appear first on a Search Engine Results page (SERPs) is an AI Overview that summarises information from multiple websites. While they may reduce website traffic to some degree, businesses are now finding they often increase qualified visitors who are ready to purchase their products or services.

7. Investment & Results

How much does SEO cost compared to Google Ads or social media marketing? 

SEO typically requires a higher upfront investment but delivers better long-term ROI (potentially 2-5x ROI). At Presence Genie, we understand small business budgets and work within yours to achieve results. While paid ads require considerable investment for consistent visibility, SEO builds sustainable rankings. Most small businesses see better returns from SEO after 6-12 months.

What’s a realistic timeline to see results from SEO?

Initial improvements often appear within 3-6 months, but significant ranking gains typically take up to one year.

How do you measure and report on my SEO progress?

Presence Genie tracks keyword rankings, website traffic from search engines, Google Business Profile views and actions, and most importantly, leads and inquiries generated.

8. Working Together

What information do you need from me to get started? 

Presence Genie will need access to your current website, Google Analytics (if available), Google Business Profile, and details about your target customers and service areas. We also want to understand your business goals and any previous marketing efforts. All of this will be discussed at our initial meeting.

How much of my time will be required on an ongoing basis?

Minimal. After initial setup discussions, most clients spend just 30-60 minutes monthly reviewing progress reports and providing feedback.

Have you worked with businesses in my industry before?

Whether you’re a trades professional, consultant, healthcare provider, or other service business, I adapt proven SEO strategies to your specific market and customer base.

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