About Us

Hi I’m Sharon Keogh, the founder of Presence Genie, and I’d like to introduce myself and tell you why using Presence Genie to create and manage your small business online presence is a step in the right direction.

I’ve built and maintained websites for small business owners, sole operators and community organisations as well as their Google Business Profiles previously. Seeing the day-to-day struggle small business owners or sole operators experience to be heard, seen and respected struck a cord with me and as a result I decided to start my own business providing these services. I am passionate about seeing my customers succeed and I believe Presence Genie can provide online services to small businesses better than the bigger agencies. If I didn’t believe this, I wouldn’t be here!

I genuinely understand the unique challenges of running a small business because I’ve walked in your shoes. With over 25 years of hands-on business experience, supported by a Bachelor of Business (Economics & Finance) from Swinburne University of Technology, I’ve worked closely with small teams, managed tight budgets, and know what it takes to make every dollar count.

I’m proud to say I have a Small Business Mindset and firmly believe:

• I understand the pressure of wearing multiple hats and making every investment deliver results.
• Every project needs to be managed with an eye on ROI and practical results.
• Direct communication and honesty is key; without unnecessary jargon or complexity.
• A flexible approach that adapts to your schedule and business requirements is not negotiable – it’s essential.
• Your budget for online services needs to work as hard as you do.

At Presence Genie, I bring corporate-level expertise with small business focus because I know that for small businesses and sole operators, having an online presence isn’t just about brand awareness, it’s about putting food on the table.